Local hotel is seeking a full time Front Desk Attendant.
The applicant will typically work 40 hours a week (every Monday thru Friday from 3 p.
m.
to 11 p.
m.
; possible extra hours as needed).
We are looking for a very dependable and mature applicant who will be able to report for all scheduled shifts and do their job independently.
Only one agent works the front desk at any given time, so you must have great attendance, and after two weeks of training, you will be expected to handle nearly any situation that may arise on your own by problem solving and using the resources you are given.
This employee is responsible for providing guest service at the hotel’s front desk, completing daily paperwork and shift reports.
Front Desk Attendant must see to guest needs such as guest check-in/check-outs, reservations, answering all calls, and addressing guest questions and needs.
Other key duties include:
* Respond to guest needs, special requests and complaints and alert the appropriate department as needed.
* Answer questions about and enroll guests in the hotel's loyalty program.
* Communicate all pertinent shift information to Manager and other desk staff.
Minimum Experience, Education, Skill & Physical Requirements:
* *Previous hotel experience preferred*, but not mandatory.
* Must have sound judgment and discretional skills, be professional and self-motivated, and be able to work with little or no supervision.
* Must be proficient in the use of common Windows-based computer programs, including Microsoft Word and Excel, internet, quick to learn other technology.
* Must be able to operate basic office machines, i.
e.
, copier, fax, printer, etc.
* Must display very good organization and time management skills.
* Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities.
* Would be a great fit for a college student, as there is often downtime that can be used to study.
* Job Type: Part Time (typically 24 hours)
You may also apply in person at:
Red Roof Inn 100 Indian Center Court KIngsport, TN 37660
Job Type: Full-time
Pay: $10.
00 per hour
Expected hours: 40 per week
Benefits:
* Employee discount
* Paid time off
Shift:
* 8 hour shift
* Evening shift
Weekly day range:
* Monday to Friday
Application Question(s):
* Do you have a driver's license and vehicle or other reliable transportation to and from work daily?
Experience:
* Customer Service: 1 year (Required)
Work Location: In person
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