Front Desk Team Member

* *_Grow with us!_* In one to two years, you could be earning $50k a year with Planet Fitness! We’re Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 80+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 80 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas.
We are opening 10+ new clubs a year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk – where all *of our Team Players (what we call our employees) *are responsible for creating a positive member experience through superior level of customer service and cleanliness.
*_What are you waiting for?_* *APPLY TODAY!* *Essential Duties and Responsibilities * - Provide an exceptional customer service experience.
-Responsibilities include: * Check members into the system.
* Take prospective members on tours then assist them with the new account sign-up process * Facilitate needed updates to member’s accounts.
* Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
* Detailed cleaning in all areas of the facility.
*Qualifications/Requirements * * Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
* People with positive mental attitudes excel here! * Customer service background preferred.
* Punctuality and reliability is a must.
* Demonstrate diplomacy in all interactions while using appropriate behavior and language.
* High School diploma/GED equivalent required.
* Must be 18 years of age or older.
*Physical Demands * * Continual standing and walking during shift.
* Continual talking in person or on the phone during shift.
* Must be able to occasionally lift up to 50 lbs.
* Will occasionally encounter toxic chemicals.
Job Type: Part-time Pay: From $12.
00 per hour Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * 10 hour shift * 8 hour shift * Day shift * Evening shift * Night shift Weekly day range: * Every weekend * Monday to Friday * Rotating weekends * Weekends as needed Education: * High school or equivalent (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Preferred) Work Location: In person