Our Customer Service Reps are the backbone of our success.
No matter the industry a company cannot be successful without being a leader in customer service and satisfaction.
This professional will need to have exceptional communication skills and a strong ability to multitask while paying attention to detail.
*Duties:*
* Maintaining and further developing strong relationships with current customers.
* Data Entry, shipment tracking, and status updates for customers.
* Developing creative problem solving procedures through experience and abstract thinking.
* Growing clientele potential and opportunity.
* Representing the core values behind Online Transport.
*Job Requirements:*
* Excellent written and verbal communication skills
* Customer service, problem solving, presentation, organization, computer, analytical, and people skills
* Must have the ability to work in a team environment
* Able to prioritize and manage time efficiently
* TMW experience preferred
* Logistics/transportation experience required
*We offer a strong benefits package including:*
* Health care: Medical, Dental and Vision
* Insurances: Short-Term Disability, Long-Term Disability, and Company Paid Life Insurance
* Paid Vacation/PTO
* 401K Plan with company match
* Access to company resorts – Gatlinburg, TN
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Referral program
* Vision insurance
Shift:
* Day shift
Weekly day range:
* Monday to Friday
Work setting:
* In-person
* Office
Ability to Relocate:
* Bristol, TN 37620: Relocate before starting work (Required)
Work Location: In person
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